New in Helpmonks: Print conversation or individual messages

We are excited to let you know that we have added one of the most requested features for Helpmonks —the ability to print emails.

By clicking on the print icon which is next to the subject, you can print the entire conversation, or choose to print an individual section by clicking on the print icon in that section’s container.

That’s it from us, except to add that we encourage you to think about the environment first and only

Signatures now visible inline

With Helpmonks we wanted to create a simple and distraction free application for your team emails. From the beginning we put our energy into making “things automatic”.

While our customers love our approach, we understand that we might have simplified too much. One of those simplifications was to tag on your signature once the message has been send.

However, as we have learned, many of you wanted to have the signature shown in the composing message window and maybe even

When this happens, you can loudly declare at the gate that “… I’m not willing to give up my seat to…

When this happens, you can loudly declare at the gate that “… I’m not willing to give up my seat to an air marshal. Why doesn’t he sit in economy for the next 14 hours…”.

That’s most of the time the only reason why they would take away your seat. Stating this out loud, so others can hear, usually freaks them out (passengers are not supposed to know this).

Oui oui, c’est vrai… French is now available in Helpmonks

Oui oui, c’est vrai… French is now available in Helpmonks

As we welcome more and more customers to Helpmonks each month, we also broaden our international presence. As of today, we have customers in the USA, Germany, India, Brazil, Italy, UK (you guys really love Helpmonks), Luxembourg, Belgium, France, etc.

It was just a matter of time, until our interface would be available in another language than English. Thus with some excitement we are happy to announce that Helpmonks is now available in French!

As browser language detection has been

I’ve said a long time ago, that Apple should “merge” macOS and iOS.

I’ve said a long time ago, that Apple should “merge” macOS and iOS. Once you own/look at the Surface you quickly realize that using the same OS for tablet or desktop use is simply awesome.

Until then, the iPad is a “dead” product to me, as the MacBook 12" perfectly replaces it with being a desktop, but light as a tablet.

Razuna 1.8.6 is now available

Hot on the heels of Razuna 1.8.5, we are releasing today a small update — Razuna 1.8.6.


Razuna 1.8.6 contains the following fixes and enhancements:

  • While the quick search always supported adding a “*” to a word to find files which contain your search term, it was never really possible to find exact phrases. With Razuna 1.8.6, the search is now intelligent enough to find exact phrases if you just enter a search term.

Razuna 1.8.5 is here — now with an approval process

While we are very hard at work for Razuna 2.0, I’m happy to announce that we just released Razuna 1.8.5.

Razuna 1.8.5 brings one new feature that many of you have asked for — an approval process.

The approval process enables you to hold back files being uploaded to a folder and put them into a staging area. Your reviewers then have to “approve” files before they are released.

Configuring the approval process

When you

New architecture now online

As mentioned in my last post, we’ve seen a considerable growth in the last few months and have invested in new architecture which we just activated today.

What this means for you, is that you should immediately see an enhanced performance while using the Helpmonks web app. In addition, we have also increased our throughput in sending emails, i.e. your emails get delivered faster.

As always, keep on sending us your feedback. We read and reply to each