Creating a great customer experience has never been more critical, especially if you’re a SaaS company.
Your customers deserve a great experience, so supporting them with every tool in your arsenal is essential. To ease the number of support tickets and provide a self-serve option, you should provide supporting documentation.
At the basic level, the FAQ on your website can help your customers find instant answers on their own without having to call your support or raise a
According to research, as many as 36.2 million Americans could be remote workers by 2025. So if your organization is going entirely or partially remote, you’ve picked a good time to start recruiting.
At least on paper.
As a hiring manager, you’ve seen the savings. You’ve heard all the telecommuters talk about how they don’t miss the rush-hour traffic. And you know, deep in your gut, that remote work is the way forward for
Just in time for the end of July here are the latest enhancements to our team collaboration platform.
That’s right, each view can be customized. You can choose to filter by one or many mailboxes, by statuses, with your labels, and set how many emails to show per page. All settings will be saved in your profile and always available. No matter the browser or device you use.
We’ve also added
I hope everyone is doing great out there. Here at Helpmonks, we are getting ready to reveal our new website soon, along with new prices. Also, our SMS and WhatsApp integration is coming real soon.
In the meantime, we have some exciting updates for you. Without further due, these are:
As previously available, you can collapse the sidebar quickly to get more room for your emails. However, we now extended it so that when you hover
What if finding new leads was as simple as opening your inbox and answering a few messages every morning? What would your team be able to accomplish if instead of pushing ads and seeking out new customers, you could get your customers to seek you out instead?
Whether you’re a B2C brand, a service provider, or a retailer, there’s one thing that businesses have in common:
They all want to make lots of money and they need a
Email campaign management service, Helpmonks, wants to help small business owners automate and simplify their email promotion for maximum impact at minimal cost and effort.
Helpmonks wants to simplify and streamline email marketing for small business owners and solopreneurs. The email team collaboration provider launched a new service that prevents small business owners from getting bogged down in the complexities of a larger, more collaborative email outreach platform.
Helpmonks, an email management platform, offers a variety of features, including a
We are excited to announce that we have launched another product today called Urlmonks — an advanced link management tool, think URL shortener, retargeting, UTM campaigns, link expiration, and more tools around shortening your links.
Here is our official press release.
SYRACUSE, N.Y., June 2, 2022 (Newswire.com) — Helpmonks is launching Urlmonks, a platform that helps companies shorten branded links for their domain for successful customer outreach. Helpmonks is a reliable, self-funded company that’s been in the industry
Did you know that on average, a customer will lose interest in a topic in only 8.25 seconds? This number has decreased from the 12 seconds of interest that customers experienced more than 20 years ago in 2000. Because the attention span of customers only seems to be getting shorter as the internet gets faster and faster, you will need to act fast yourself, otherwise, you might end up losing a customer forever.
One of the best things you