File browser, Re-designed search & PDF and Word indexing

We are excited to announce several significant enhancements to our email management platform — a powerful email attachment and media library browser, a re-designed search, and PDF and Word indexing.

The file browser is based on our Digital Asset Management System, Razuna. In short, a DAM makes it easy to manage your file library, share files and folders with external parties, and, foremost, find everything quickly.

With the extended media library, we also wanted to provide a central place for

Client-Customer Differences, Explained

The word “client” comes from the Latin word cliens. This word is a variant of the word cluens. It means “hear or obey”.

“Customer” comes from the word “custom”, which means “an accepted way of doing something”. The word “custom” is also Latin in origin.

So, yeah, the definitions of the two words’ origin words are different. But the present definitions of client vs. customer don’t seem as different. Just look at what the Merriam-Webster Dictionary has cooked

Why Email Is Still the Best Marketing Channel

In a recent survey, 46% of people said that they were unable to clear their email inboxes during a workday. If you want to use email marketing effectively, it’s important to learn about the right techniques for customer engagement without becoming another spam message in their inbox.

That’s why you need to use data analytics and other forms of digital marketing to understand your target demographic. So, you can write compelling content and make the most of email

The Definitive Guide To Automated Customer Service Tools: What They Are, How To Use Them, and…

The Definitive Guide To Automated Customer Service Tools: What They Are, How To Use Them, and Recommendations

Recent studies show that 91% of consumers have had bad customer service. As technology continues to develop, it’s becoming more challenging to grab the attention of customers and stand out from the crowd. But, there are several customer service software platforms that can help bridge the gap between brands and consumers.

When training a new customer support team, it’s important that

How Often Should I Change the Images on My Site?

How Often Should I Change the Images on My Site?

You have 10 to 20 seconds to impress a viewer with your website. If you don’t impress them with your site’s images, they will leave, and you will have lost a customer. You may even lose them forever.

Your site’s images may be too old. Maybe you need to organize assets like these in a modern way. Maybe you don’t have the correct type of images on your site.

You should change the images on your

Rewind looks great, but lacks the option to store the data on another drive or store "blocks" in…

Rewind looks great, but lacks the option to store the data on another drive or store "blocks" in the cloud. One needs a large drive for all that recording. Adding $20/month is on the edge here.

Napkin looks promising. I like the concept. They pulled everything on from Readwise, which is nice. However, it makes me wonder what is the difference to Readwise then? Writing a note and showing me relations?

Personal.ai ls interesting indeed. However, for $40/

Fastmail

Fastmail

Fastmail: Things I wish I knew before switching

I switched from Google Workspace to Fastmail over a year ago, and while the switch was seamless, there are certain things that I wish I had known before the switch.

First, while I was with my personal email and my company email perfectly happy with using Google Workspace, I was one of the people who would have had to pay over $2000/year to continue using Google when they no longer supported

In the name of work

In the name of work

I have a secret that I want to share with you. However, I’m unsure how this will come over, so I will get to it without further due.

I love to work. However, there is work, and then there is work. The work I’m talking about is where you are “in the zone”. In that state of mind, mundane activities dissolve into the background. Hours pass without notice, and your bodily necessities are secondary.

To get into that