I agree with your list here. Nice find.

I agree with your list here. Nice find.

Nevertheless, I encourage you to check out Helpmonks. We have gained over 1000 new customers in over 8 months. http://helpmonks.com

Thank you.

Yes, as a matter of fact, we build Helpmonks with a strong native email integration from the start.

Yes, as a matter of fact, we build Helpmonks with a strong native email integration from the start. Meaning, you can (and always could) reply to the “Helpmonks notification” email in your email client and do a reply.

Furthermore, with our “email commands” you can even leave notes, assign the email to a co-worker, set reminders and more, right from a reply within your native email client.

Try it out, I work with email commands all the time 

More power to email forwarding in Helpmonks

As of immediately, any email you forward to a Helpmonks shared inbox will parse the header and will set the TO address to the email address you received the email from, i.e. when you reply to a forwarded email it will go out to the person who sent the email and not yourself anymore.

In order for this to work, your email client should include the “forwarding headers” in the body of the message. Those usually look something like:

Send a new message from your shared inbox in your email client

So far, you had to use the Helpmonks web app to send out a new message from your shared mailbox address. As of today, you now have an additional method where you can create new messages right from within your email client.

To do this, you use the almighty email commands with the new “#new” command to create the new message.

For example, to send a new message coming from your mailbox address you would create a new message in

United and Star Alliance

Update: United responded to this and I’ve posted their reply at the end.

Being a 1k United member has its perks. You get free economy plus seating, six global premier upgrades (can be used for international flights), four regional premier upgrades a dedicated support line (which works 90% of the time) and some other small perks (like upgrade to business on Star Alliance flights but only if Economy is overbooked).

While this all sounds nice and jolly, when it

Enabling SSL for all on our hosted platform

Back in 2008 when we started with the Razuna hosted platform using SSL was a unique option. Something we felt justified to ask our customers to pay an additional $2/month. Given that, SSL certificates were around $300/year or even more, this was a bargain.

Jump forward to 2016 and providing access to any system over SSL is now a de-facto standard and something that users expect. Thus, I’m happy to announce that as of last weekend

Call me crazy but I do too love flying with United.

Call me crazy but I do too love flying with United. I don’t have Global Service status but with my 1K, I get treated very well already.

The “little” perks from having Economy Plus, getting on board earlier (which usually means getting off the plane earlier too), having a dedicated phone line plus people that “seem to know you” are for me what makes it.

I even go as far to pay the yearly fee for the United Clubs.

Tools I use - Laptop

I recently moved back to an Apple laptop after my experience with the XPS13 and Linux. My choice of laptop was the new Macbook 12" with the Retina display. I know what some of you might say, after all the Macbook has a low powered chip and is not enough to be a workhorse, right? Let me show you why the Macbook is the perfect laptop, after all.

The Performance
Let’s address what I thought would be the biggest