This is such a biased view….

This is such a biased view…. Don’t worry I’m not a “Linux” fanboy (is there even such a thing?), but I switched to Linux/Ubuntu full time some time ago and while the UI in the past was “XP” like, it has improved much.

For example, Smartgit is awesome and has the same UI as windows or mac. MongoChef has the same as well. Applications like Simplenote look the same as well (no wonder as it is build

New in Helpmonks: Interface updates, plus easy navigation between messages

Over the last few days, we’ve made several small updates to the Helpmonks interface. Now, we’ve also added the ability to navigate quickly through your messages.


Quickly navigate between messages
Many of our customers requested that we make navigation between messages easier. With today’s update you will now see a “previous” and “next” navigation in the top bar. Using these buttons you can navigate through your listed emails in the order they’re shown.


Further interface updates

New in Helpmonks: Enhanced options for forwarding emails

We just released a very exciting update for Helpmonks — the option to include all attachments (or not) upon forwarding an email. In addition, you can now also choose which messages to include in the forwarded email.


Include all attachments upon forwarding

Previously, we only sent attachments newly added attachments when forwarding a message. For earlier replies with attachments, we included links to the attachments in the notification. However, now you have an option to either send all attachments of the

Oh wow, Apple finally added an industry “standard” and all of the sudden their overpriced MacBook…

Oh wow, Apple finally added an industry “standard” and all of the sudden their overpriced MacBook Pro is becoming a “Hacker” tool?

No one said that the Macbook 12 was a “hacker” tool which is USB-C only.

Judging a laptop based on it’s port and label it as a hacker tool is ridiculous.

I’ve enjoyed some of your posts in the past, but while reading this, I was set back and very…

I’ve enjoyed some of your posts in the past, but while reading this, I was set back and very surprised about some of the statements.

I find a statement like…

If you’re trying to stop drinking alcohol, you must stop being 1) around people that drink alcohol and 2) at places that serve alcohol. Your willpower will fail if you don’t.

… simple wrong and outright dangerous.

Willpower is one of the most important, if not THE most

Support for Proprietary winmail.dat Files in Helpmonks

We just pushed an update to our Helpmonks servers that supports parsing of winmail.dat files.

Windmail.dat files is a proprietary attachment format that is used by earlier versions of Microsoft products. Generally, those winmail.dat files are not being sent to “Internet users” (Microsoft’s slang for users outside the Outlook world), though from time to time you still get those winmail.dat files with emails.

With the recent Helpmonks update, our users don’t need to worry

Battle Spam Emails with New Options

We just released another feature for Helpmonks — enhanced options to battle spam emails. With our new spam options, you can define a “blacklist” and check for spam scores and spam flags.


Blacklist
With the blacklist, define email addresses that you know are being sent from a spam email address. In addition to individual email addresses, also blacklist a complete domain, e.g. @knownspamdomain.com. You can define as many email addresses and email domains you need.


Spam Score and Spam

Introducing Real-time Desktop Notifications and Mailbox Refresh

Whether reminding you of a conversation, helping you with your sales emails or building a transparent mailbox service for your whole team, Helpmonks is making your team email more transparent and easier to use.

Today we’re introducing real-time desktop notifications and auto-mailbox refresh to help you stay up-to-date with all your conversations in Helpmonks.

Helpmonks desktop notification on Windows 10 with Edge 14+

With desktop notifications you will get an update every time a