While working on a Form-Builder for Helpmonks, so our users can just copy & paste the HTML into their pages, I’ve re-used Codemirror.
I’m not the biggest fan of the project, but once configured it mainly works well. However, they don’t seem to believe in adding features that someone would find to “make sense”. One of those is that they don’t provide a copy function.
Hence, this small snippet, which I’ve figured out
Whether it’s marketing, customer service,
Did you know that email is the most popular customer service channel among consumers when communicating with you? 62% of consumers use email, while 47% use live chat, and 41% speak in person.
Suppose you run a small business and you’re looking for a shared inbox solution. In that case, you should think about using one that will satisfy all your customer needs.
Right now, you might be stressed about using different types of software to reach your customers
Following our Live-Chat and Email Marketing Platform release, we are incredibly excited to announce the immediate availability of Email Automation.
Email Automations are extremely powerful and your secret sauce for customer success with marketing emails. You can use the Helpmonks Email Automation to, e.g., create a welcome series when someone signs up for your service or create educational courses for subscribers. Sales and Marketing teams love Email Automation, aka email drip campaigns, as it automatically sends a series
If your team doesn’t have a marketing funnel, they are less likely to convert leads into sales. Fewer sales mean less money for your business’ profits.
If you want to avoid this statistic and turn your prospects into long-term customers, you need to invest in a marketing funnel. It’s not enough to wait for the customers to come to you and buy something. You need to make an effort to grab their attention and find one of
As the email landscape continues to grow, there are now more ways than ever to use email marketing to capture, nurture, and grow your subscribers. We are currently in the midst of an economic recovery. Studies predict that a spending boom is on the way. In January alone, retail sales grew by more than 5% compared to December, beating analyst predictions by almost 4%.
Although this is retail, signs have shown that the entire economy is resurging back to pre-
84% of customers agree that customer service is one of the most important factors that they take into consideration when they’re deciding whether or not to buy from a company. Alone, this proves just how impactful and important customer service experience is to today’s customers.
That’s why we’re talking about it today.
Customer service for small businesses is even more important. One small issue can take down a small business. So, small businesses have to work