> ## Content Index
> Fetch the complete content index at: https://thenitai.com/llms.txt
> Use this file to discover other available public pages before exploring further.

# New: Knowledge Base with enhanced Live Chat Widget
- URL: https://thenitai.com/new-knowledge-base-with-enhanced-live-chat-widget/
- Published: 2022-09-28T15:14:41.000Z
- Updated: 2022-09-28T15:14:41.000Z
- Author: Nitai
- Tags: #Import 2026-09-21 03:50

We are incredibly excited to announce the immediate availability of our latest product offering — a complete [**knowledge base tool with chat widget integration**](https://helpmonks.com/knowledge-base?ref=thenitai.com).

The Helpmonks knowledge base platform features many unique features like a **dedicated “Announcement” section**, the option to **create your navigation**, **categories** with sub-categories, several **design customizations**, e.g., adding an image to your category or a custom icon, and much more. Besides, you can create **public sites** or an **internal knowledge base site** only.

Of course, each site features a **blazing fast search** engine, is fully **optimized for SEO**, and works on desktops, tablets, or mobile phones. Moreover, with the **built-in analytics**, you get real-time updates on the usage of your documentation sites.

Last but not least, we **integrated the docs into our** [**chat widget**](https://helpmonks.com/live-chat?ref=thenitai.com). Thus, you can provide direct support by adding the chat widget to (any) of your sites.

The [Helpmonks knowledge base](https://helpmonks.com/knowledge-base?ref=thenitai.com) is available to all customers of Helpmonks.

Our [knowledge base product update page](https://helpmonks.com/kb/support/ap/now-available-knowledge-base-with-enhanced-live-chat-widget?ref=thenitai.com) (made with the new Helpmonks knowledge base) outlines it in more detail.