Helpmonks — the ridicolously easy way to manage emails with your team — launched in December to great reviews from over 1000 beta testers. Since then many customers are enjoying managing emails with their team in an efficient way daily.

Today we want to emphasize that Helpmonks is completely free to use for open source projects and non-profit organizations!

Helpmonks is built with open source technologies and the founders of Helpmonks are contributing daily to various open source projects. Additionally, we

Timely customer support is crucial to the success of any organization. However, and especially when it comes to email management, there are not many tools available to help customer support teams to work efficiently with service level agreements.

Using Helpmonks you can create a service level agreement specifying the response time and then simply assign this service level agreement to a company. Afterwards, any email from a user of that company will automatically be marked as high priority and details

You can now add private notes to any email in Helpmonks.

Simply check the “private notes” checkbox when you create a note in Helpmonks and it will show to you only (and in your emails) only. You can make private notes available to your team by unchecking the box again when editing the note.

Nitai Aventaggiato — a serial entrepreneur who is also the founder of Razuna — announced today that he has launched his sixth company called Helpmonks. The promise of Helpmonks is to disrupt the email management space for teams.

“When you come to think of it, you will undoubtedly see that a lot of companies have created products to support email communication and have provided various solutions to handle the flow of emails. However, many of those approaches are only for use in

Despite the current endeavors to re-imagine email, I think that the problem is not email per se, but is instead the way we use email. Proof of this is the existence of software products such as Mailbox and Gmail which present us with new ways to handle our ever growing flood of emails.

It is therefore no wonder that the “Mailbox” launch has made such a big storm, so much so, that the company behind “Mailbox” was acquired even

Despite the current endeavors to re-imagine email, I think that the problem is not email per se, but is instead the way we use email. Proof of this is the existence of software products such as Mailbox and Gmail which present us with new ways to handle our ever growing flood of emails.

It is therefore no wonder that the “Mailbox” launch has made such a big storm, so much so, that the company behind “Mailbox” was acquired even

As of immediately attachments are now parsed and attached to emails within the HelpMonks application and also attached to outgoing messages.

We are currently working on saved replies and the workflow and expect to be releasing these two features real soon too. Stay tuned for the impending public beta release.

Keeping Communication Streamlined Our promise with HelpMonks is to keep your communication streamlined. HelpMonks will be invisible to your employees, boost team productivity and feel personal to your customers.

We