TheNitai

SugarCRM is a good open source CRM, but the overwhelming functions and navigation makes it “sometimes” hard to really get to the one thing you want to do. In any case, it does the job well. Apart from that, I just came upon this error message within SugarCRM:

Warnings: Inbound Email cannot function without the IMAP c-client libraries enabled/compiled with the PHP module. Please contact your administrator to resolve this issue.

This definitely means that PHP is missing some mail libraries, but the message to compile PHP is kinda scary, isn’t it? Luckily, if you are using Ubuntu all you need to do is to issue an “apt-get” command and you are rolling. So here we go:

apt-get install php5-imap

This will install everything for you, make sure to restart PHP (restart Apache or the FastCGI).

Just been going trough a lot of reconfiguration lately and today finished configuring a new server. While testing the mail function we saw in the mail logs the following lines:

javax.mail.MessagingException - 501 Syntactically invalid HELO argument(s)

First we thought, it is the application server or sendmail/exim not being properly configured. But as we soon found out, one simply needs to have a valid hostname set for the server. In other words, this error is commonly caused by the hostname of the machine being wrong compared to what the mailserver expects. Java mail does a getHostName and uses that in the HELO.

And just in case you simply set your hostname with “hostname domain” it will not persist on the next reboot. In order to keep your new hostname you will need to change it in the hostname file itself, as in:

sudo  vi /etc/hostname

Do a reboot and all should be good.