We’ve got very important news today about our Razuna Support Plans. We’ve have changed them completely, reduced our prices and adjusted them according to the feedback of our customers.
Introducing new Support Plans
Many small businesses have expressed, that they want to subscribe to a support plan. Now, with the new BASIC Support Plan you will get our superb support for just $45/month.
The PRO plan gives our customers the option to expect a response within 24 hours. Phone based support is provided on business hours, you will get a personalized forum and a bug fix warranty. Additionally, we will support you during installation and provide remote troubleshooting. To top it off, we have included an architectural advise time.
The ENTERPRISE plan goes above the PRO plan as it contains a 24/7 phone based support line, a guaranteed 1 hour response time, emergency bug fix escalation, support for your developers and extended architectural advise.
With the introduction of these new support plans, we are announcing new lower prices as well. The BASIC plan is available for just $45/month. Our best valued PRO plan is just $250/month and comes with a code warranty and personalized forum and our large organizations will receive the ENTERPRISE plan for $708/month which additionally guarantees 24/7 support, bug fix escalation and extended features.
We are certain that these plans fit the requirement of all our customers. Our dedicated Razuna Support Plans site outlines all the options for each plan and one has the option to order them directly.
Thank you, for using Razuna!